Who do I contact regarding my order?

All order inquiries should be made to: Info@envytrendy.com

How soon will I get a response?

Email response time is 48-72 business hours. Our team works M-F 8:00 AM - 4:00 PM GMT. This does not include holidays.

Is there a number I can contact?

We do not have any inbound call system. The best way to reach us is via email at info@envytrendy.com

How do I cancel my order?

Cancellation request can only be made in the same day order is placed. Please send us an email with name and order number. info@envytrendy.com

How do I get a refund?

We cannot process refunds back to the original form of tender. We can only process store credit.

Will I receive a prepaid shipping label?

We do not provide shipping labels at the moment. Shipping cost must be covered by the customer.

How should I ship my item?

When returning an item, we recommend using USPS Flat Rate Shipping or First Class Package as it is the most affordable shipping option.

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: Include a helpful and informative answer to the frequently asked question here.
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