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    PROCESSING TIME: 2-3 BUSINESS DAYS FROM PURCHASE DATE

    Who do I contact regarding my order?

    All order inquiries should be made to: Info@envytrendy.com

    How soon will I get a response?

    Email response time is 48-72 business hours. Our team works M-F 8:00 AM - 4:00 PM GMT. This does not include holidays. 

    Is there a number I can contact?

    We do not have any inbound call system. The best way to reach us is via email at info@envytrendy.com

    How do I cancel my order?

    Cancellation request can only be made in the same day order is placed. Please send us an email with name and order number. info@envytrendy.com

    How do I get a refund?

    We cannot process refunds back to the original form of tender. We can only process store credit.

    Will I receive a prepaid shipping label?

    We do not provide shipping labels at the moment. Shipping cost must be covered by the customer.

    How should I ship my item?

    When returning an item, we recommend using USPS Flat Rate Shipping or First Class Package as it is the most affordable shipping option.

     

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